My kid is paying attention…

If you have been following my tweets, you will know that earlier this month someone stole my iPhone.

I was devastated. To live without an iPhone, once you have experienced the enlightenment of life with an iPhone, is truly painful.

BUT when I phoned to report my stolen phone, my wireless carrier informed me that because I didn’t qualify yet for an upgrade, it would be $650 for a refurbished replacement or $750 for a new one. (Oh and yes those numbers were before tax!)

YES – absolute HORROR!!! What was I supposed to do?!? I don’t know about you, but I don’t have an extra $700 lying around.

I was devastated. I phoned numerous times, talking to different people, trying to see if something could be done. I have been a loyal customer for over a decade. Couldn’t they just allow me to get an phone and the upgrade price that I would qualify for in six months?

Finally, I called the cancellation department. (They wield all the power!) Without blinking an eye, she gave me a new iPhone for $250. THANK YOU for SMART customer service! Losing me as a customer would have cost the company a lot more money.

NOW – fast forward a couple days…

My six year old was whining and negotiating for another cookie. (Do all kids do this???)

The dance continued.

“Please Moooommm – I just want half more. PLEASE???”

“Jackson – I already said NO. Once I have said no that is it. I am not going to change my answer. It doesn’t work to just keep asking over and over. It is not going to change anything.”

“Well,” he calmly replied, “It worked for you with the phone company.”

Touché.

Comments

  1. says

    Such a smart boy!

    And great news about the phone! iPhones are the best!

    RE: negotiations. Our 2-year-old daughter is already perfecting that art. Just today, we said, “no more fudge.” And she said: “Just one tiny, little piece…please.”

  2. Erin says

    My husband would be with you on the iPhone – he is attached at the hand to his. :) Our daughter would say the exact same thing – too funny!

  3. says

    YES, ladies. I was impressed with how smart he was on that one. (I have always said that kid is too smart for MY good!)

    I laughed out loud and told him that that was pretty darn clever and gave him 1/4 of a cookie for it. LOL

  4. Janine says

    LOL nice. I love it!! Kids are so cute. All my 3 yr old said when he saw all his gifts was “Holy cow”. haha

    I have an ipod touch and i love it!!! Can you write a blog about what you love so much about yours? i’m curious about other techy moms like me =)

  5. says

    That is great that you love your ipod touch Janine. And thanks for letting me know that you would like to read a post about my experience with my iPhone. It is so wonderful to hear what people want to read about.

    I will have to write a post about it for sure. THANKS!

  6. says

    That is exactly why we always have to be a good example – our kids are watching when we don’t even know they are. And let me tell you, they will have memories that are sooooo different than it actually happenned, and will swear upon it! So the goal should be to create those laughable memories that bring joy to childhood. This one will.

  7. says

    I really wanted to get an iPhone for my birthday – but we don’t qualify for upgrade pricing until next July. And I can’t afford the extra $200 for a phone – affording the upgrade price will be hard enough. But I was playing with my brother’s iPhone over Christmas and I am SO hooked! :)

    Good for you for getting your way with the company! And Jackson sounds like Abby – she’s always paying attention, even when we don’t think she is, lol. :)

  8. says

    Jackson totally one-upped you! So cute. Glad you got a new iphone at a cheaper price. I still owe T-Mobile $400 for canceling ONE DAY past the cancellation period. I had moved and couldn’t get a signal but there was a tower in the area whcih obviously wasn’t strong enough. So not cool. I am still furious!

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